Customer Focused:

Customers come to us with a unique set of requirements, so it matters that we maintain this focus and momentum from receiving an enquiry to delivery and often complete installation of their highly bespoke doorset. Because everything is tailor made to meet customer requirements, we make sure that customers are kept fully informed during the design, quotation and build phases and that delivery is synchronised to installation schedules.

Help and Advice

We have established technical teams, leaders in their field, of understanding requirements and creating purpose built doors capable of meeting stringent safety standards. These are examples of the requirements we regularly meet:

Wide product range including

Quality

Quality and technically strong throughout. Our specialist technical team can discuss a range of manufacturing options to meet individual needs and using bespoke tracking software, design and build a performance product to suit requirements. Always technically sound products, our doorsets have 3rd party accredited test evidence and are environmentally COC certified.

Where our customers have in-house expertise and through negotiated arrangements, we can provide aligned access to shared order and tracking software, enabling order placement to be as slick, sleek and durable as the product finish.

All doorsets are hand finished as required and personally checked to meet our exacting QA standards before they leave our manufacturing sites. Customers don't expect anything less and we aim and achieve optimum customer satisfaction.

No nonsense efficiency

Because our reputation hinges on customer service, we provide a no fuss solution to a no compromise demand, making behind the scene order tracking as no nonsense and efficient, as the finished product delivered.

TDSL (Timbmet Door Solutions Limited):

We started in 2002 from a small factory employing 20-30 people making quality safety doors to meet a niche market through a clear, innovative and efficient business model.

Major building project supplier

Through steady growth, sensible acquisitions and partnerships TDSL has grown to a major building project supplier with UK premises in Leicester, London, Manchester, Mansfield, Shrivenham (Swindon) and Stockton as well as substantial premises in India supporting international building projects and employing several hundred people.

Quality and reputation

-Public and private sector uses demand safe, elegant and robust solutions

We supply elegant and functional doors to exacting safety standards for specialist and high public use areas such as those requirements throughout the Health Service, Education, Student Accommodation, Commercial and Corporate Applications.

-Strong relationships as preferred suppliers thoughout the construction industry

Our reputation is built on our established excellent customer relations, which explains why we are the preferred specialist complete solution doorset supplier throughout the construction industry for organisations such as Laing O'Rourke and Balfour Beatty.

5 Star service

Uniqueness

Our 'uniqueness' has developed through the way we source, manufacture, and create services that, today, allow us to offer a complete management package to specific, 'buyers and installers'.

Goal

Our 'goal' has always been to differentiate ourselves from our competitors through better products, innovation and, above all, a higher level of customer service.

Promise

Our 'promise' is to supply products and services that our customers value highly and at a price that reflects that value.

Dedication

Our 'dedication' is evident in the way we pioneered independent and third party certified fire testing of products and services in order to satisfy (and surpass) the current demands of safety and security.

Relationships and responsibilities

Our 'Relationships' enable our ongoing commitment to quality and service in the long - term to all we wish to work with and our staff in day to day efficient and courteous work, both delievering our wider corporate responsibility.
Our 'Responsibilities' extend to

Our corporate address

Timbmet Door Solutions Limited
Thurmaston Village Court
Amicare House
651 Melton Road, Thurmaston
Leicester
LE4 8EB

Email: enquires@tds-l.com
Tel: 0116 2693262
Fax: 0116 2640659

Responsibility statement

Whilst TDSL is a young company, it fully appreciates it's need to deal fairly and act responsibly to those with whom we come into contact in the course of carrying on our business and who are affected by our business
in total, to all our stakeholders.

Code of Employee and Business Conduct Policy - 4 cornerstones.

The keywords in our code of employee and business conduct policy are:-
• Fairness.
• Respect.
• Integrity.
• Honesty.
- the four cornerstones of the policy on which we build trust.

Values and corporate culture

The code is a fundamental part of TDSL's values and corporate culture and guiding principles to our employee guidelines. By putting these principles into practice, TDSL convey the four cornerstones to our customers and suppliers through every interaction and transaction and broaden the trust both suppliers and the end users have in our products and services through those customers - end to end reliability, ethical and corporate responsibility.

How we put our policy into practice

Some of the major impacts of our corporate responsibility are:
• A commitment to establishing a safe, healthy, pleasant and efficient working environment for all through putting into place:
    - Measures to prevent personal injury, illness and environmental incidents.
    - Good risk management practices and systems.
    - A culture of identifying opportunities to comply with all statutory requirements and aim to achieve continuous improvement.
• TDSL respects the rights and dignity of all its employees, including those with whom we do business.
• Equality and Opportunity.
We do not regard race, religion, colour, national origin, age, sex, marital status or sexual orientation to be a bar to working with us and contributing to the best of our collective abilities to complete each task. As far as practicable we also apply this principle to an individuals physical or mental handicap, (the exception being where, even with reasonable and available aids and support, the handicap impairs the individual's ability to do the job, puts others at risk or seriously damages our business interests).
• Alert, positive and ready to do the best job we can.
We add to our code of conduct requirements an expectation that employees have themselves a readiness, keenness and ability to do work and a positive self-esteem establishing a positive and productive atmosphere and relationships throughout activities with all our stakeholders. We fully recognise that to run a growing, corporate business and provide excellent customer service standards, superb supplier relationships and efficient economic practices, we need a workforce that is alert and responsive to business, supplier, customer and responsibility needs at all times.
• Ethical and legal business conduct.
TDSL's commitment to ethical business conduct, to complying with all relevant laws and regulations.
• Open, consistent and shared communication.
We show beyond doubt that our code of conduct is both an openly and consistently declared communication, shared by all, and practiced to further develop our core values.

Core values:

Website usage terms and conditions:-

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TDSL's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'TDSL' refers to the owner of the website whose registered office is TDSL Leicester, Thurmaston Village Court, Amicare House, 651 Melton Road, Thurmaston, Leicester - LE4 8EB. Our company registration number is 4420684 and Registered Address:TDSL Leicester, Amicare House, Thurmaston Village Court, 651 Melton Road, Thurmaston, Leicester LE4 8EB . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: